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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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bryaneford1

November 16, 2024

5  out of  5
rating by bryaneford1
"Thanking Cole for all the help he has given me. Saved me a lot of money with my 16 year old getting her license and putting her on paper. I can’t think him enough. I will let everyone that asks me about insurance know how he bent over backwards to make this work. Thanks Cole!!!"
We responded:
"Bryane, thank you so much for the amazing review! We’re thrilled to hear you had such a great experience with Cole and the team. We’ll be sure to pass along your kind words to him! We appreciate your recommendation and look forward to serving you again! - Al "
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Glenn Coleman

November 4, 2024

5  out of  5
rating by Glenn Coleman
"Al Johnson and the team at Al Johnson State Farm deserve a 5 star + rtg! I was a 20 yr Allstate customer and came over to State Farm in late 2023. During Hurricane Beryl, my house sustained major damage. Not only did Al's team reach out to me immediately to check-in, but Al personally helped me navigate the claim with State Farm's Corporate adjuster team. Even when they ruled against me, Al stepped in and advocated on my behalf (often speaking even after hours). Because of Al and his team, my home claim was not only granted, but he absolutely made the difference in navigating the entire process at such a difficult time for my family and I. Never had so much personal attention from my local agent, but it made ALL the difference. As a fairly new customer, can't recommend Al and his team enough! They even saved me money on my homeowner's and car policies as well. Don't hesitate to go with Al!"
We responded:
"Glenn, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Al"
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Sugar Feen

October 21, 2024

1  out of  5
rating by Sugar Feen
"If I could give this place a 0, I would. They are liars, scammers, and literally steal from you. The agents are clearly not knowledgeable in this field and give misinformation to their clients. My rate went from $152 to $352 because an agent gave me misinformation about my Drive Safe & Save, then when trying to resolve the issue, they lie and then say they can’t do anything for you. Extremely unprofessional and disgusting behavior on behalf of these people. They should be ashamed of themselves trying to lie and steal from people. Never using this company again!"
We responded:
"Hello, first I would like to address that my team and I take pride in our integrity and commitment to our customers. It’s disheartening to hear that you felt misinformed, as we work hard to ensure we provide accurate information and support to all our customers. We take any allegations of dishonesty very seriously, and this is not representative of our values or service standards. Please reach out to us at office if you wish to discuss this further. - Al"
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Gino Tormis

October 8, 2024

5  out of  5
rating by Gino Tormis
"Al Johnson, is very patient and detailed in explaining the coverage. He will go through options with you and answer all questions. If you are needing coverage, I highly suggest reaching out to him or ask to speak to him."
We responded:
"Gino, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Al"
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Dulce Z

October 7, 2024

5  out of  5
rating by Dulce Z
"Cole Feld was an excellent agent in helping me get my auto insurance quote! Thank you for the patience and understanding!"
We responded:
"Dulce, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Al"
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Magda Alanis

September 13, 2024

5  out of  5
rating by Magda Alanis
"Very satisfied with Cole as State Farm's representative. He is the true meaning of customer service. Very professional and personable and helped me thru a couple of things. He also accommodated my schedule. I definitely recommend anyone shopping for insurance to him."
We responded:
"Magda, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Al"
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jacob cruz

September 12, 2024

1  out of  5
rating by jacob cruz
"These office hours are unacceptable especially for people who work all night and sleep all day"
We responded:
"Jacob, I understand how frustrating it can be when schedules don't align. While our office hours may not work for you, we're committed to helping however we can. If you're unable to call during business hours, perhaps we could arrange a time to reach out to you, or you can email us, and we'll get back to you as soon as possible. Thank you. - Al"
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Marco & Lea Coleman

July 19, 2024

5  out of  5
rating by Marco & Lea Coleman
"Extremely happy with Cole. He was professional and felt as if I was talking to a good friend. He was very helpful and made sure I was not being taken advantage of. The process was efficient and he was able to answer any of my questions. Thank you for all your help."
We responded:
"Marco + Lea, the questions that you bring to my team and I are an opportunity to further educate our customers, and we’re always more than happy to give clarity in this insurance world. - Al"
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Tee Jay

July 18, 2024

5  out of  5
rating by Tee Jay
"Customer of 10 years, highly recommend"
We responded:
"Tee, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Al"
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Khaled Taha

July 12, 2024

1  out of  5
rating by Khaled Taha
"State Farm is the worst insurance company and this agent wasn't helpful at all in filling my claim or helping during the claim process. I have been fighting with State Farm last 3 month due to roof damage and water leak during the hail storm last March and we're not getting anywhere with them!!!!! All my neighbors got their claims approved and changed their roofs due to the extensive hail damage during the storm except me since I counted on this garbage insurance!!! Even their inspector they show up for 5 minutes and take poor quality pictures to declined your claim!!!!! The agent is only responsive for the policy renewal and collecting money from the customers. Definitely it's a garbage insurance company who is trying to avoid paying your claim at any cost :-( Please stay away and find a better provider even with a higher price."
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Barbara Patel

June 19, 2024

5  out of  5
rating by Barbara Patel
"Cole is easy to understand and his client's best interest at heart. He had thorough answers to my questions and is very professional. He took the time to assess my insurance coverages in detail, both personal and business. Yes, I ended up saving money. :) I highly recommend having Cole guide you through the insurance process."
We responded:
"Barbara, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Al"
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Ricardo Perez

May 31, 2024

5  out of  5
rating by Ricardo Perez
"Evalina Baker was very helpful and patient with helping me set up my new insurance policy."
We responded:
"Ricardo, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Al"
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Geretta Benjamin

May 10, 2024

5  out of  5
rating by Geretta Benjamin
"I worked with Evelina to get my insurance all switched from GA and she was such a joy to work with. I look forward to continuing to work with the her and the team on all my insurance needs."
We responded:
"Geretta, The knowledge we have is meant to be shared with our customers in effort to provide clarity to your insurance needs. We will always be here for you! - Al"
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Aja Hannah

May 6, 2024

5  out of  5
rating by Aja Hannah
"Evalina baker Was so helpful. She really helped me out and I appreciate that so much. 10/10"
We responded:
"Aja, we're happy to hear that Evalina provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Al "
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DouDou Ding

April 13, 2024

5  out of  5
rating by DouDou Ding
"I've been with State Farm for several years and I always appreciate their high quality services with a rather low price. Robert Coffman helped me with my recent renewal. He not only answered every of my questions in details, but also kindly pointed out his concerns. I'm very appreciated for his professional help and would like to give him a five star review. If anyone need help on insurance, here's his work email. robert.coffman.vaalcj@statefarm.com Thank you, Robert!"
We responded:
"Hello, thank you so much for your kind review about my team and I! I’m so happy that our team has provided you with an enjoyable insurance experience. We are grateful for your business! - Al "
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Mark Mata

March 31, 2024

1  out of  5
rating by Mark Mata
"pretty sure I was coerced into giving this man 5 stars years ago. not sure what he bribed me with but I must’ve been desperate."
We responded:
"Mark, our office does not have any records that you are a policy holder with us. We are normally known for providing our customers with excellent service. Although, you aren't a customer of our office, my team is more than happy to assist you or get you in touch with the correct agency. Please contact me at the office if I can be of further assistance. Thank you. - Al"
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Mark Zimmermann

March 27, 2024

5  out of  5
rating by Mark Zimmermann
"Cole was very helpful in switching from Nationwide to State Farm. He saved me a large sum of money and patiently waited while I researched companies and benefits of each."
We responded:
"Mark, thank you for being a wonderful customer to this entire team. We look forward to working with you and exceeding your expectations of any customer experience that you have. - Al"
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Tyler Jones

March 23, 2024

5  out of  5
rating by Tyler Jones
"Just wanted to say Cole is one of the most awesome guys I’ve ever had the pleasure of working with. While unfortunately State Farm’s rates are too high right now for my vehicle, Cole went above and beyond to try to help me stay with State Farm. I’m sorry that I waited so long to try to transfer my insurance to Texas, but I hope Cole and I can reconnect in 6 months!"
We responded:
"Tyler, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Al"
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Jacob Van der Woude

March 7, 2024

5  out of  5
rating by Jacob Van der Woude
"Great contact and service provided by Cole! Highly recommended"
We responded:
"Jacob, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Al"
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Rubin

March 1, 2024

5  out of  5
rating by Rubin
"State Farm’s policy flexibility is impressive. Agent Imani worked with me to customize a coverage plan that perfectly suited my needs, giving me peace of mind knowing I’m adequately protected. I would recommend to anyone!"
We responded:
"Rubin, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Al "
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Taylor

March 1, 2024

5  out of  5
rating by Taylor
"The personalized attention I received from my State Farm agent Imani was exceptional. They took the time to understand my unique needs and tailored a policy that provided the coverage I required at a reasonable cost. Ask for Imani!"
We responded:
"Taylor, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Al "
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Alexis

March 1, 2024

5  out of  5
rating by Alexis
"I recently switched to State Farm, and I’m impressed with their competitive rates. My agent Imani took the time to explain my coverage options, ensuring I got the best value for my money. Best decision I’ve made this year!"
We responded:
"Alexis, it was our pleasure helping with your insurance! Thank you for taking the time to share such positive feedback with us! -Al"
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Rick T

March 1, 2024

5  out of  5
rating by Rick T
"State Farm provided excellent support when I had a claim. The claims process was smooth, and the agent Imani handled everything efficiently. I felt reassured knowing I could rely on the agent help. Thank you"
We responded:
"Rick, we are always more than happy to help! We appreciate you and your kind feedback! -Al"
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Kennith

March 1, 2024

5  out of  5
rating by Kennith
"I’ve been considering State Farm for years, and Imani convinced me to take action. Customer service is top-notch. She made the insurance process easy and smooth. Thank you !"
We responded:
"Kennith, thank you for the opportunity to serve your insurance needs! We’re grateful for your business! -Al"
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Leslie F

February 27, 2024

5  out of  5
rating by Leslie F
"Cole is a very informative agent. I've never had insurance explained as well as he did. I was able to see the true value in what State Farm has to offer as opposed to blindly signing up thru a company that just shops for you. I'm proud to be State Farm customer and I really appreciate Coles stellar customer service."
We responded:
"Leslie, Cole is the best, thanks for leaving him such a great review! We look forward to serving your insurance needs for years to come! -Al"