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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Magda Alanis

Magda Alanis

September 13, 2024

5  out of  5
rating by Magda Alanis
"Very satisfied with Cole as State Farm's representative. He is the true meaning of customer service. Very professional and personable and helped me thru a couple of things. He also accommodated my schedule. I definitely recommend anyone shopping for insurance to him."
We responded:
"Magda, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Al"
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jacob cruz

September 12, 2024

1  out of  5
rating by jacob cruz
"These office hours are unacceptable especially for people who work all night and sleep all day"
We responded:
"Jacob, I understand how frustrating it can be when schedules don't align. While our office hours may not work for you, we're committed to helping however we can. If you're unable to call during business hours, perhaps we could arrange a time to reach out to you, or you can email us, and we'll get back to you as soon as possible. Thank you. - Al"
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Marco & Lea Coleman

July 19, 2024

5  out of  5
rating by Marco & Lea Coleman
"Extremely happy with Cole. He was professional and felt as if I was talking to a good friend. He was very helpful and made sure I was not being taken advantage of. The process was efficient and he was able to answer any of my questions. Thank you for all your help."
We responded:
"Marco + Lea, the questions that you bring to my team and I are an opportunity to further educate our customers, and we’re always more than happy to give clarity in this insurance world. - Al"
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Tee Jay

July 18, 2024

5  out of  5
rating by Tee Jay
"Customer of 10 years, highly recommend"
We responded:
"Tee, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Al"
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Barbara Patel

June 19, 2024

5  out of  5
rating by Barbara Patel
"Cole is easy to understand and his client's best interest at heart. He had thorough answers to my questions and is very professional. He took the time to assess my insurance coverages in detail, both personal and business. Yes, I ended up saving money. :) I highly recommend having Cole guide you through the insurance process."
We responded:
"Barbara, giving clarity to our customers is very important to my team and I. I know my that my team and I will always work hard for your business. - Al"
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Ricardo Perez

May 31, 2024

5  out of  5
rating by Ricardo Perez
"Evalina Baker was very helpful and patient with helping me set up my new insurance policy."
We responded:
"Ricardo, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Al"
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Geretta Benjamin

May 10, 2024

5  out of  5
rating by Geretta Benjamin
"I worked with Evelina to get my insurance all switched from GA and she was such a joy to work with. I look forward to continuing to work with the her and the team on all my insurance needs."
We responded:
"Geretta, The knowledge we have is meant to be shared with our customers in effort to provide clarity to your insurance needs. We will always be here for you! - Al"
Profile photo of Aja Hannah

Aja Hannah

May 6, 2024

5  out of  5
rating by Aja Hannah
"Evalina baker Was so helpful. She really helped me out and I appreciate that so much. 10/10"
We responded:
"Aja, we're happy to hear that Evalina provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Al "
Profile photo of Mark Mata

Mark Mata

March 31, 2024

1  out of  5
rating by Mark Mata
"pretty sure I was coerced into giving this man 5 stars years ago. not sure what he bribed me with but I must’ve been desperate."
We responded:
"Mark, our office does not have any records that you are a policy holder with us. We are normally known for providing our customers with excellent service. Although, you aren't a customer of our office, my team is more than happy to assist you or get you in touch with the correct agency. Please contact me at the office if I can be of further assistance. Thank you. - Al"
Profile photo of Mark Zimmermann

Mark Zimmermann

March 27, 2024

5  out of  5
rating by Mark Zimmermann
"Cole was very helpful in switching from Nationwide to State Farm. He saved me a large sum of money and patiently waited while I researched companies and benefits of each."
We responded:
"Mark, thank you for being a wonderful customer to this entire team. We look forward to working with you and exceeding your expectations of any customer experience that you have. - Al"
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Tyler Jones

March 23, 2024

5  out of  5
rating by Tyler Jones
"Just wanted to say Cole is one of the most awesome guys I’ve ever had the pleasure of working with. While unfortunately State Farm’s rates are too high right now for my vehicle, Cole went above and beyond to try to help me stay with State Farm. I’m sorry that I waited so long to try to transfer my insurance to Texas, but I hope Cole and I can reconnect in 6 months!"
We responded:
"Tyler, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Al"
Profile photo of Jacob Van der Woude

Jacob Van der Woude

March 7, 2024

5  out of  5
rating by Jacob Van der Woude
"Great contact and service provided by Cole! Highly recommended"
We responded:
"Jacob, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Al"
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Alexis

March 1, 2024

5  out of  5
rating by Alexis
"I recently switched to State Farm, and I’m impressed with their competitive rates. My agent Imani took the time to explain my coverage options, ensuring I got the best value for my money. Best decision I’ve made this year!"
We responded:
"Alexis, it was our pleasure helping with your insurance! Thank you for taking the time to share such positive feedback with us! -Al"
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Rick T

March 1, 2024

5  out of  5
rating by Rick T
"State Farm provided excellent support when I had a claim. The claims process was smooth, and the agent Imani handled everything efficiently. I felt reassured knowing I could rely on the agent help. Thank you"
We responded:
"Rick, we are always more than happy to help! We appreciate you and your kind feedback! -Al"
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Kennith

March 1, 2024

5  out of  5
rating by Kennith
"I’ve been considering State Farm for years, and Imani convinced me to take action. Customer service is top-notch. She made the insurance process easy and smooth. Thank you !"
We responded:
"Kennith, thank you for the opportunity to serve your insurance needs! We’re grateful for your business! -Al"
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Leslie F

February 27, 2024

5  out of  5
rating by Leslie F
"Cole is a very informative agent. I've never had insurance explained as well as he did. I was able to see the true value in what State Farm has to offer as opposed to blindly signing up thru a company that just shops for you. I'm proud to be State Farm customer and I really appreciate Coles stellar customer service."
We responded:
"Leslie, Cole is the best, thanks for leaving him such a great review! We look forward to serving your insurance needs for years to come! -Al"
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Julia Koppelman

February 27, 2024

5  out of  5
rating by Julia Koppelman
"Cole is very knowledge and made the entire process smooth. 10/10 recommend!!!"
We responded:
"Julia, my team and I will always strive to leave you with a wonderful customer service experience! Thank you for your kind review and recommendation! -Al"
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Roxanne

February 27, 2024

5  out of  5
rating by Roxanne
"Cole was so helpful and patient with helping me find the perfect plan for me! I’d be sure to recommend him any day!"
We responded:
"Roxanne, thank you for your recommendation! We're grateful for the trust you have in our agency to serve and protect you each day! -Al"
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Nour Aldin

February 27, 2024

5  out of  5
rating by Nour Aldin
"Cole Feld is THE one to go to for all your coverage needs! He made the process incredibly simple and was very helpful with providing clear and thorough information. Highly recommend to anyone looking for quality customer service!"
We responded:
"Nour, your experience with our team is exactly what we strive for! Thank you for taking the time to share such positive feedback with us! -Al"
Profile photo of Christine Adams

Christine Adams

February 27, 2024

5  out of  5
rating by Christine Adams
"I have been a State Farm customer for almost 40 years! It gives me great peace of mind that if I ever have a concern, I can deal with somebody like Cole. Cole is so knowledgeable and takes the time to get you the answers that you need. Keep up the good work!"
We responded:
"Christine, thank you so much for your loyal business over the years! We look forward to serving your insurance needs for years to come! -Al"
Profile photo of Cole Feld

Cole Feld

February 27, 2024

5  out of  5
rating by Cole Feld
"StateFarm is a great way to get the best coverage for the best price with auto, home, and life. Contact me, Cole Feld, if you're needing a review today!"
We responded:
"Cole, thanks for your review and your trust in our office! We appreciate you! -Al"
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Madison Willey

February 27, 2024

5  out of  5
rating by Madison Willey
"Cole was very helpful and knowledgeable about finding an insurance plan that fit my needs!"
We responded:
"Madison, thank you for taking the time to share such positive feedback with us! Cole is the best! -Al"
Profile photo of Paige Adams

Paige Adams

February 27, 2024

5  out of  5
rating by Paige Adams
"Cole was extremely helpful with explaining my policies, saving me money, and gave me more coverage than my last company!"
We responded:
"Paige, we are always more than happy to help! We appreciate the five stars! -Al"
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Micheline Mcarthur

February 26, 2024

5  out of  5
rating by Micheline Mcarthur
"Cole Feld from the Pearland, Tx office was so helpful in assisting me in setting up my auto coverage. Great customer service"
We responded:
"Micheline, I’m happy to hear Cole took such great care of you! Thank you for your kind review! -Al"
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Jeremy Ryan

February 21, 2024

5  out of  5
rating by Jeremy Ryan
"Cole was great, understood my needs and was quick to respond and resolve all of my questions"
We responded:
"Jeremy, thanks for taking the time to leave Cole a glowing review! - Al"